Query the catalog
Search product projections with live prices, channels and stock.
Channelized × commercetools
Composable commerce, now with an agent channel.
Channelized adds AI agents as a governed channel on top of commercetools, using the same products, prices, carts and discounts as your other storefronts.
What becomes possible
What commercetools can do with Channelized.
Make composable commerce available to every AI agent.
Build real carts
Create carts with cart discounts, shipping methods and tax applied.
One set of rules
Reuse the stores, channels and price selection you already configured.
How it connects
How commercetools connects.
Channelized sits between the agent and commercetools, translating intent into the right data request or action while applying your business rules.
ChatGPT 
Claude 
Gemini AI agent Where intent begins Channelized Context · rules · actions
commercetools commercetools System of record - 01 Intent captured
intent · stability, ≤ €140 - 02 Products queried
products · 6 in channel DE - 03 Discounts applied
discounts · cart discount 10% - 04 Cart created
cart · created, shipping set
Your business stays in control
Personalized to the individual. Governed by your rules.
- Live price & stock only
- Eligible offers only
- Checkout in your flow
- Complete audit trail
Build the journey
What pairs well with commercetools?
Not similar products: complementary connections that add the next useful layer to the same customer journey.
FAQ / commercetools questions
What teams ask about the commercetools integration.
Clear answers about how Channelized connects context, systems and customer action.
01 What does the Channelized commercetools integration do?
Channelized adds AI agents as a governed channel on top of commercetools, using the same products, prices, carts and discounts as your other storefronts.
02 What becomes possible with commercetools?
Three things. Query the catalog: search product projections with live prices, channels and stock. Build real carts: create carts with cart discounts, shipping methods and tax applied. One set of rules: reuse the stores, channels and price selection you already configured. Together they form one connected customer journey.
03 How does Channelized keep commercetools actions controlled?
Channelized scopes the commercetools connection to approved data and capabilities, validates requests against your policies, and keeps an auditable record of every interaction. Your existing permissions and business rules remain the source of control.
04 Where does commercetools fit in the customer journey?
A typical journey runs in four steps: intent captured, products queried, discounts applied and cart created. Channelized carries the customer’s intent and relevant context between those steps, so commercetools can add value without forcing the customer to start again.
Channelized × commercetools
Put commercetools in front of every agent.
Bring one customer journey. Our integration team will show you the connection working end to end.