Find the right product
Search catalogs, classifications and variants in natural language.
Channelized × SAP Commerce Cloud
Bring SAP Commerce Cloud into the agent conversation.
Channelized connects SAP Commerce Cloud catalogs, customer pricing and carts to AI agents, backed by the same ERP data that powers your storefront.
What becomes possible
What SAP Commerce can do with Channelized.
Connect SAP Commerce Cloud catalogs and carts to AI agents.
Account-specific carts
Apply B2B units, contract prices and approval rules.
ERP-backed answers
Confirm availability and delivery dates against SAP S/4HANA.
How it connects
How SAP Commerce connects.
Channelized sits between the agent and SAP Commerce, translating intent into the right data request or action while applying your business rules.
ChatGPT 
Claude 
Gemini AI agent Where intent begins Channelized Context · rules · actions
SAP Commerce Cloud SAP Commerce System of record - 01 Intent captured
intent · filters for X400 - 02 Catalog searched
catalog · compatible part F-400 - 03 Account pricing applied
pricing · B2B unit contract - 04 Cart created
cart · awaiting approver
Your business stays in control
Personalized to the individual. Governed by your rules.
- Live price & stock only
- Eligible offers only
- Checkout in your flow
- Complete audit trail
Build the journey
What pairs well with SAP Commerce?
Not similar products: complementary connections that add the next useful layer to the same customer journey.
FAQ / SAP Commerce questions
What teams ask about the SAP Commerce Cloud integration.
Clear answers about how Channelized connects context, systems and customer action.
01 What does the Channelized SAP Commerce Cloud integration do?
Channelized connects SAP Commerce Cloud catalogs, customer pricing and carts to AI agents, backed by the same ERP data that powers your storefront.
02 What becomes possible with SAP Commerce?
Three things. Find the right product: search catalogs, classifications and variants in natural language. Account-specific carts: apply B2B units, contract prices and approval rules. ERP-backed answers: confirm availability and delivery dates against SAP S/4HANA. Together they form one connected customer journey.
03 How does Channelized keep SAP Commerce actions controlled?
Channelized scopes the SAP Commerce connection to approved data and capabilities, validates requests against your policies, and keeps an auditable record of every interaction. Your existing permissions and business rules remain the source of control.
04 Where does SAP Commerce fit in the customer journey?
A typical journey runs in four steps: intent captured, catalog searched, account pricing applied and cart created. Channelized carries the customer’s intent and relevant context between those steps, so SAP Commerce can add value without forcing the customer to start again.
Channelized × SAP Commerce Cloud
Put SAP Commerce in front of every agent.
Bring one customer journey. Our integration team will show you the connection working end to end.